Privacy Policy

Privacy Policy for Iceland Volcano Ride

Last Updated: 29/05/2025

1. Introduction

Welcome to Iceland Volcano Ride (“we,” “us,” “our”), an electric motocross firm based in Iceland specializing in guided private tours across unique Icelandic landscapes. We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or interact with our services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Contact Details: Name, email address, phone number, and home address.

  • Booking Information: Tour preferences, dates, group size, and payment details.

  • Identification: Passport or ID details (if required for legal or safety reasons).

  • Health & Safety Data: Any medical conditions or physical limitations relevant to tour participation.

B. Non-Personal Information

  • Technical Data: IP address, browser type, device information, and cookies.

  • Usage Data: Pages visited, time spent on our website, and interaction with our services.

C. Special Category Data (if applicable)

In rare cases, we may collect sensitive data (e.g., health information) to ensure your safety during tours. This will only be processed with your explicit consent.

3. How We Use Your Information

We use your data for the following purposes:

  • To process bookings, payments, and reservations.

  • To communicate with you regarding tour details, updates, and customer support.

  • To improve our services, website functionality, and user experience.

  • To comply with legal obligations (e.g., tax regulations, safety requirements).

  • For marketing purposes (only with your consent).

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To fulfill tour bookings and services.

  • Legal Compliance: To meet Icelandic and EU regulations.

  • Consent: For marketing communications or special category data.

  • Legitimate Interest: To enhance our services and prevent fraud.

5. Data Sharing & Disclosure

We may share your information with:

  • Service Providers: Payment processors, tour guides, and IT support.

  • Legal Authorities: If required by Icelandic or EU law.

  • Business Partners: Only with your consent (e.g., affiliated tour operators).

We do not sell your personal data to third parties.

6. International Data Transfers

Since we operate in Iceland (EEA), your data is protected under GDPR and Icelandic Data Protection Act (No. 90/2018). If data is transferred outside the EEA, we ensure adequate safeguards.

7. Data Security

We implement industry-standard security measures, including:

  • Encryption for online transactions.

  • Secure storage for physical and digital records.

  • Restricted access to personal data.

8. Data Retention

We retain your personal data only as long as necessary:

  • Booking Data: Up to 7 years for legal and tax purposes.

  • Marketing Data: Until you unsubscribe or withdraw consent.

  • Health/Safety Data: Deleted after the tour concludes unless legally required.

9. Your Rights Under GDPR & Icelandic Law

You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Withdraw consent (for marketing).

  • Request data portability (where applicable).

To exercise these rights, contact us at [Your Contact Email].

10. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can disable cookies via browser settings, but some features may not function properly.

11. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for users under 16. If we inadvertently collect a minor’s data, we will delete it upon notification.

13. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with an updated revision date.

14. Contact Us

For privacy-related inquiries, contact: info@icelandvolcanoride.is

This Privacy Policy ensures compliance with GDPR, Icelandic Data Protection Act, and best practices for user transparency.